In Reply to: Re: Noel Hanlon posted by Frequent Traveller on October 07, 2004 at 11:20:16:

Pefectly entitled to your view on Ryanair and level of customer service companies offer, but the vast majority of the travelling public do not agree and speak with their feet and travel with Ryanair.

Ml. O'Leary, like any good businessman, aims to provide what the public want. Cheap travel and a reliable service.

I am not quite sure what you mean by damn the consumer - Ryanair service is reliable and usually follows their outlined Terms and Conditions. You know exactly what you are receiving and you as consumer agree to the service.