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Customer Service

Posted by secret shopper on March 27, 2014 at 19:31:13:

Is it just me or does anyone else think the level of customer service offered in many of the shops in Castlebar is somewhat lacking?
I have been living here for sometime now and with the exception of a small few shops, I am regularly met with rudeness and disintrest. I could name some names but obviously won't here.
For a town struggling to survive economically it is odd that basic customer service is not a priority, it can make all the difference.There are certainly some shops I do not go to anymore because of the staffs rudeness and lack of service. It sometimes seems that a customer is an inconvenience!


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