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re: Customer Service

Posted by Shopper on March 28, 2014 at 10:47:01:

In Reply to: Customer Service posted by secret shopper on March 27, 2014 at 19:31:13:

Yes very true words, its appalling the smug attitude of some of these staff, as if their doing the customer a favour by talking to them. There are shops and stores that have excellent customer relations they always put the customer first and know that " the customer is always right" managers should insist on top class staff training and come down hard on those who have bad attitudes to customers.


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